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Service delivery expectations, Virtual care, Guidelines for Clients and Families Regarding Exclusion Due to Illness, Centre Closure Days, Health and Wellness, client rights, privacy Lansdowne Children's Centre service delivery Services and Programs Board of Directors Strategic Plan 2023+ How We Provide Service and Supports Lansdowne Children's Centre team members are guided by the principles of Family Centered Practice which means we treat families with dignity and respect, sensitive to your unique needs and choices in making decisions. This also means sharing information sensitively and providing service that takes into account family goals. We work to offer services flexibly, using formal and informal supports to build on family strengths. Through mutual trust, respect, open communication and finding solutions together we can best reach family goals. - Rita-Marie Hadley, Executive Director Client Orientation: Beginning your journey with Lansdowne Family Engagement After completing an intake interview with SmartStart Hub, new clients are provided a welcome email and digital copy of our Client Handbook—Start Here Guide. The content of your client handbook is available on our website as web pages that can be translated into alternative languages using Google Translate tools. The client handbook includes important information about client safety and privacy. New clients are also introduced to Lansdowne Family Engagement services , and have immediate access to attend events and access the resource library. Virtual/Remote Care At Lansdowne While many of our services are provided in person, Virtual Care service delivery is one option of getting services provided by Lansdowne Children’s Centre. Virtual Care Encounters (VCE) are sessions where service providers, clients, and/or families are not in the same place. At Lansdowne, we use Zoom, which meets healthcare privacy regulations. Children/youth/family and their service provider(s) can see and speak with each other while in different places. For client sessions, it is the expectation a family member will be with the child/youth during sessions. Just like face-to-face sessions, video VCE creates a safe and positive therapeutic experience for your child/youth, and activities are planned that are engaging, and that address your child/youth’s needs. VCE is also an alternate option for family sessions/meetings. Talk with your service provider about the best service option(s) for your children/youth/family . Do you need help with access to technology? Ask you service provider about our Tech-Sharing program. You may be eligible to borrow a device from Lansdowne Children's Centre. Centre Closure Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels (Facebook and Instagram, @LansdowneChildrens), and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brant sites are closed, radio stations Lite 92.1 FM and CKPC AM 1380 will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Health and Safety at Lansdowne Lansdowne Children's Centre is committed to a safe and healthy workplace for all employees, clients and visitors. In addition to complying with all applicable Federal, Provincial and Municipal legislation with respect to health and safety, Lansdowne has developed policies and procedures with the intent of minimizing the risk of injury to all individuals. For further information about our Health and Safety program, please contact: Sarah Consoli, Human Resources Director (519) 753-3154 ext. 242 sconsoli@lansdownecc.com For further information about WHMIS regulations please visit: WHMIS regulations Lansdowne Health and Safety Policy PDF (<1MB) Guide to Ontario Health and Safety Act PDF (<1MB) Centre Closure and Remote Service Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the automated greeting message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brantford-Brant sites are closed, radio station 92.1 LiteFM will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Client Satisfaction and MPOC Survey Annually, Lansdowne Children's Centre provides opportunity for clients to share their feedback as part of a survey client satisfaction survey effort. Client responses help inform governors and leaders about quality of service and impact of the strategic plan. The results of the survey are shared online, and included in the annual report. The MPOC—Measure of Processes of Care—survey is a tool used to assess how family-centered health services are for children. It's a self-report measure where parents/caregivers rate their experiences with healthcare providers and services. Compliments and Concerns Process Lansdowne Children's Centre values all feedback. We welcome any compliments and encourage you to please share your positive experiences with us and the team members involved. If you have any concerns, we encourage you to first discuss your concern with the involved team member. If you are not fully satisfied, or are uncomfortable discussing this with the team member, or wish further discussion, please bring your concern to the attention of the staff members’ Supervisor. Learn more, Compliments and Concerns Policy Learn more, Family Advisory Council (FAC)

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River PHYSIOTHERAPY All Services Index PHYSIOTHERAPY School-Based Physiotherapy (SBRS-PT) School Based Rehabilitation Services [SBRS] include Occupational Therapy [OT], Physiotherapy [PT] and Speech Therapy [ST] for speech needs and is provided to school-aged children in their publicly-funded schools. Eligibility Start Referral Children attending publicly funded schools who meet eligibility criteria can receive OT and PT from school entry. SBRS speech therapy can be initiated in senior kindergarten (SK) for children with articulation, fluency or voice concerns. SBRS referrals can be initiated by Lansdowne Children’s Centre community-based therapists or schools with consent from parents/guardians. Goals, Skills and Keywords Expectations Once a referral is received, your child may be placed on a waitlist. You will be contacted by an intake coordinator when your turn comes, for an update of your child’s information. The SBRS therapist will then contact you to explain the assessment process, obtain your consent and let you know the date of assessment, which will take place at school. Once assessment has been completed you will be contacted to review the findings, develop goals and determine the plan of intervention following our care pathways. You are welcome to attend assessment and intervention sessions at your child’s school. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Autism Services Brant Start Here Family Support Free Services Early Years ABA Intensive ABA Goal-Based Webinars < Back Please support our free webinars. CLICK HERE to register your view. Goal Setting with Children Autism Services Brant Learn how setting goals with your child can provide a measure and motivator for progress and success. Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com

Toileting Part 1 - Are You Ready? | Identifying Readiness and Preparing Skills for Learning | EarlyYears, Kindergarten | Lansdowne Children's Centre Resource Library Toileting Part 1 - Are You Ready? | Identifying Readiness and Preparing Skills for Learning This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. Is your child ready to start toilet training? Chantal from Autism Services Brant walks us through identifying readiness and provides helpful instruction on identifying and teaching necessary skills to teach toilet training. Download printable PDF handout/activity pages Toileting Part 1 - Are You Ready? | Identifying Readiness and Preparing Skills for Learning no download available Download Keywords and search terms commonly associated with this resource include: #Toileting #Skills #Learning

Give Today Ways To Give Meet The Kids Partner Profiles Impact Report Our Board Contact Us < Back ISAIAS & GABE Isaias is a newly 16-year-old young man. He is currently experiencing his second year of high school and is super creative and talented. His goal is to be a game designer when he grows up. He also loves to try out voice impersonations. He is a sponge and loves to learn, is compassionate, loving, caring, and funny. He is eager to help those around him. Many of Isaias's success can be attributed to the years of time spent with Lansdowne Children's Centre. Gabriel is currently 13 years old (going on 14 this summer). He is preparing for grade 9 this coming September. Gabriel, much like his brother is a sponge and enjoys learning. Constantly pushing himself to meet goals. His dream is to become a paleontologist. Gabriel is outgoing, funny, caring and loving. Like his brother Isaias, Lansdowne has been a huge puzzle piece in propelling Gabriel forward to the success he is today! Isaias and Gabriel are not only brothers but best friends. Isaias is full of facts and can grab your attention in an instant to teach you all about something. He has mad dance skills and is just as talented at yoga! Gabriel is very thoughtful and it shows in everything he does from a kind word to a creative project. He loves dinosaurs and it would be impossible to stump him on any dinosaur-related information! The care and support they show each other is heartwarming and they will offer that same support to their peers. Gabriel is always there to give a friend an uplifting compliment during a creative project and Isaias can always recognize when someone is feeling down and needs a friend. “The Brothers” can always be relied on to bring their contagious enthusiasm to any activity or event! The children and families of Lansdowne thank you for your support. Dontate Today Contact Us

Juggling the Duties of the Brain | Understanding Executive Functioning | | Lansdowne Children's Centre Resource Library Juggling the Duties of the Brain | Understanding Executive Functioning This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. Have you ever noticed how the skills on a child's report card often resemble the skills listed on a job application? Executive functioning is a set of mental skills that include working memory, flexible thinking and self control. We use these skills everyday to learn, work and manage daily life. Learn how to identify challenges with executive function, and how to implement learning strategies, as we walk through different scenarios that may relate to aspects of your own life and/or your child's life. Download printable PDF handout/activity pages Juggling the Duties of the Brain | Understanding Executive Functioning no download available Download Keywords and search terms commonly associated with this resource include: #Behaviour #Emotions #Learning

De dwa da dehs nye>s Aboriginal Health Centre | | Lansdowne Children's Centre Resource Library De dwa da dehs nye>s Aboriginal Health Centre Download printable PDF handout/activity pages De dwa da dehs nye>s Aboriginal Health Centre no download available Download Keywords and search terms commonly associated with this resource include:

Autism Services Brant Start Here Family Support Free Services Early Years ABA Intensive ABA Goal-Based Webinars < Back Please support our free webinars. CLICK HERE to register your view. Toileting Part 1 - Are You Ready? | Identifying Readiness and Preparing Skills for Learning Autism Services Brant Is your child ready to start toilet training? Chantal from Autism Services Brant walks us through identifying readiness and provides helpful instruction on identifying and teaching necessary skills to teach toilet training. Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com

Understanding Challenging Behaviour | EarlyYears, Kindergarten | Lansdowne Children's Centre Resource Library Understanding Challenging Behaviour This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. This presentation talks about why behaviours happen, how to re-direct the behaviour , and provide strategies to help parents and caregivers be proactive instead of reactive. Download printable PDF handout/activity pages Understanding Challenging Behaviour no download available Download Keywords and search terms commonly associated with this resource include: #Behaviour #Emotions #Reinforcement

Your gift to Lansdowne Children's Centre means inclusion, opportunity, and dignity for children who deserve nothing less. Your support ensures that kids and caregivers can continue to access life-changing programs and services. Serving families of Brantford, Brant, Haldimand and Norfolk counties, Six Nations of the Grand River and Mississaugas of the Credit First Nation. Help kids explore their potential. Learn more . ABOUT US WHY GIVE? YOUR IMPACT GIVE NOW DONATE WATCH VIDEO You are the reason hope lives at Lansdowne. Thousands of families are walking the same path—facing challenges that feel insurmountable. Your support ensures that kids and caregivers can continue to access life-changing programs and services. Your gift means inclusion, opportunity, and dignity for children who deserve nothing less. GIVE NOW Explore Potential. Meet kids and families whose journey is impacted by your generosity. Meet Tenley At just two months old, Tenley showed signs of developmental delays and was later diagnosed with lissencephaly, a rare brain condition. Her family found hope and help with Lansdowne, connecting with compassionate support and services like Kids Country Inn. Read More Small steps. BIG moments. GIVE NOW Who is impacted by your gift? 6,650+ 350+ 196+ local infants, children and youth, and their families, on a journey to explore potential with Lansdowne Children's Centre local service providers working with families of children facing physical, communication, and/or developmental challenges local kids experiencing inclusive camps and recreation programs with the support they need to feel safe, capable and accepted GIVE NOW *includes active and wait list Lansdowne clients, as of March 31, 2025. **includes full-time and part-time Lansdowne staff, as well as service providers working in Lansdowne-supported community environments ***includes summer and day camp and community camp experiences, and inclusive community recreation experiences Journey Together

Why Interaction Matters - Part 1 | Speech | Lansdowne Children's Centre Resource Library Why Interaction Matters - Part 1 Just how powerful are back-and-forth conversations for a child’s language learning? Well, new evidence shows that back-and-forth interactions between an adult and a child actually change a child’s brain and lead to better language outcomes. In this video, The Hanen Centre’s Executive Director, Elaine Weitzman, talks about what the most recent research says about the power of high-quality interactions, and describes the critical ingredients that make these interactions possible. Presented by The Hanen Centre. Download printable PDF handout/activity pages Why Interaction Matters - Part 1 no download available Download Keywords and search terms commonly associated with this resource include: Speech, Language, Communication, Parents, Communication

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River - Other Region of Ontario AUTISM SERVICES All Services Index AUTISM SERVICES Caregiver-Mediated Early Years Program Autism Services Caregiver-Mediated Early Years programs are no-cost to the family, part of the government funded Foundational Family Services. These play-based and child-led programs for young children, ages 12 months to 48 months, aim to build caregivers’ capacity to support their child’s skill development by teaching strategies that may help their young children learn new skills and meet individual goals. Autism Services Caregiver-Mediated Early Years programs are FREE of charge and teach families strategies that may help their young children learn new skills and meet individual goals. These play-based and child-led programs are for young children, ages 12 months to 48 months, and aim to build caregivers’ capacity to support their child’s skill development. A program is available for a period of up to six-months per child. Who is eligible? • Your child must be a registered member of the Ontario Autism Program (OAP). • Eligible families will receive an invitation from the Ministry via email and/or post mail. • Only families with invitations are able to sign up for the program. If you have received an invitation you can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com to plan your service. Eligibility Start Referral 1) Child is Registered with the Ontario Autism Program (OAP) 2) Child is under 48 months of age Goals, Skills and Keywords Expectations Autism Services at Lansdowne Children's Centre will deliver three service option models: Social ABCs; Pivotal Response Training (PRT); and Early Social Interaction/Social Communication Emotional Regulation and Transactional Supports(ESI/SCERTS). Social ABCs This is an early intervention program in which parents learn a set of strategies for helping their Autism Spectrum Disorder (ASD) diagnosed toddler communicate and interact socially, using play-based activities and daily routines that their child finds most motivating. Pivotal Response Training (PRT) A variation of Applied Behavioral Analysis (ABA) type therapy, Pivotal Response Training focuses on more comprehensive “pivotal” areas, such as increasing a child's motivation to learn, initiate communication, and monitor their own behaviors. Early Social Interaction/Social Communication Emotional Regulation and Transactional Supports The ESI/SCERTS model is a research-based educational approach and multidisciplinary framework that directly addresses the core challenges faced by children and persons with Autism Spectrum Disorder (ASD) and related disabilities, and their families. ESI/SCERTS focuses on building competence in: •Social Communication •Emotional Regulation •Transactional Support These are the highest priorities that must be addressed in any program You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers