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SmartStart Hub will help you connect with local services, supports and resources for your child's development. Anyone with questions or concerns about their child’s development is encouraged to reach out to SmartStart Hub. Need translation help? Click here for a translation reference page. Return to Start Here Guide

Autism Services Brant Start Here Family Support Free Services Early Years ABA Intensive ABA Goal-Based Webinars < Back Please support our free webinars. CLICK HERE to register your view. All About Online Learning Autism Services Brant Is your child with an Autism Specturm Diagnosis (ASD) ready to try online learning? This presentation talks about setting up an environment, visual supports and use of reinforcement to increase online learning success within your home. Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River PHYSIOTHERAPY All Services Index PHYSIOTHERAPY Physiotherapy at Lansdowne (PT) Physiotherapists at Lansdowne Children’s Centre provide assessment and treatment for infants, children and youth up to age 19, with difficulties in muscle strength, joint range of motion, quality of movement, tone and gross motor development. Treatment includes teaching strategies to the family, caregivers and clients to improve function. Physiotherapy also provides support in accessing mobility equipment such as wheelchairs and walkers. What are examples of challenges addressed with physiotherapy? Muscle strength and range Muscle tone (ie. ability to relax a muscle) Quality of movement Gross motor skills (ex. rolling, crawling, walking, waving) Access to mobility equipment Eligibility Start Referral Children living in Brantford, Brant County, Haldimand County, Norfolk County, Six Nations of the Grand River and Mississaugas of the Credit First Nations, are eligible for Community Based Rehab Services (CBRS) from birth through to their 19th birthday. Goals, Skills and Keywords Expectations Lansdowne physiotherapy services may be provided in Brantford (Brant County), in Simcoe (Norfolk County), Caledonia and/or Dunnville (Haldimand County). Once a referral to Community Based (CBRS) Physiotherapy Services has been completed, your child will be placed on an Assessment Waitlist. Our team will contact you to book your appointment when your turn comes. You and your child will meet with a Physiotherapist (PT) at a Lansdowne site, where general information sharing and informal and standardized testing of skills will occur. These tests help to determine your child’s abilities and needs in areas relevant to physiotherapy. Once the assessment is completed your PT will meet with you and your child to review findings, develop goals with you and will determine the best plan of intervention for your child, following our care pathways. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Welcome to Lansdowne Children's Centre. Information for client families about media consents, information sharing and the electronic health record. Start Here Guide: How to Provide Consent for Information and Story Sharing Understanding your right to privacy, and guides for sharing information. Return How to Provide Consent for Information Sharing You can provide consent to a service provider working with your child. Your consent will be noted in the electronic record. The “Consent for Information Sharing and Collection of Personal Information” form is a guide for providing this consent. For more information about the collection, use or sharing of personal information, or to discuss any concerns you may have, please contact Lansdowne's Information Officer/ Director of Client Services at 519-753-3153 ext. 217 or email info@lansdownecc.com If you have a concern about how your information has been handled , you may call the Information and Privacy Commissioner of Ontario at 1-800-387-0073 or visit their website at www.ipc.on.ca Click here for more information about the Lansdowne Children's Centre privacy policy Media Release Consent: allowing Lansdowne to share your story and image(s) If I choose to provide Media Consent… How can Lansdowne share my image, audio and/or video? Our team uses approved client images, audio and video clips for editorial means, to: celebrate client accomplishments demonstrate service provider methods, exercises illustrate a story about a Lansdowne experience (such as a service, event or donation) promote the positive impact of Lansdowne resources, supports, services and programs Where can Lansdowne share my image, audio and/or video? Lansdowne media channels and outlets can include: our website, www.LansdowneCentre.ca our social media channels, @LansdowneChildrens (Facebook, Instagram, YouTube), @LansdowneCTC (Twitter/X), Lansdowne Children’s Centre on LinkedIn, Google print and digital communications including our Annual Report, presentations, news release submissions to media (newspapers, local news blogs, radio and TV What are the limitations of my consent? Lansdowne will not use your image, image, audio and/or video for advertising campaigns without your additional expressed consent, specific to the needs and expectations of the campaign. This includes: promotional materials circulated in the community, outside Lansdowne operated sites Public advertising, such as billboards, commercials, or paid advertisements in publications To provide media consent and allow your image, audio and/or video material to be share by Lansdowne Children's Centre, please ask for a media consent from from Reception, or from your Lansdowne service provider. What is the Lansdowne Ambassador Program? A Lansdowne Ambassador typically engages with our communications team to create media in support of telling a Lansdowne that is shared as part of a promotional and/or advocacy effort for an event, fundraising or awareness campaign. This media can include a full-length written feature story, a video interview, a series of short videos, a mix of photos, and/or any other creative applications to best illustrate your story and achieve the goals of the ambassador campaign. Are you interested in being a Lansdowne Ambassador? To express your interest and learn more about telling your story with Lansdowne, please tell your Lansdowne service provider, or contact Communications Supervisor Joshua Paxton by email, jpaxton@lansdownecc.com What Clients Need to Know About Information Sharing In order to develop a care plan and provide your child and family with the services that best meet your needs, staff at Lansdowne Children’s Centre will ask for information about your child and family. With Your Consent This Information is Shared Only with those professionals and organizations serving your child and family Through verbal and written communication, and in an electronic record The electronic health record lets Lansdowne Children’s Centre staff working with your child and family view and write down information about your child in a secure and confidential manner. It also means that you don’t have to repeat information as often, and it lets your team build on past progress and experience. Community partners included in your consent are listed on the “Consent for Information Sharing and Collection of Personal Information” form. You can say if you do not want to share certain information or if you do not want to share with certain people. Your child’s electronic record is secure and protected. This web‐based shared electronic record uses the same technology that is used for online banking. In order for members of your child’s team to use your child’s electronic record, they must: Be authorized by Lansdowne to access your child’s password‐protected record Attend training on the electronic record and related privacy policies and guidelines Sign a confidentiality agreement Your consent will be documented in the shared electronic record. Please help us to keep information accurate and up‐to‐date. Tell your service provider of any changes. Return

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River FAMILY ENGAGEMENT All Services Index FAMILY ENGAGEMENT Family Engagement Coordinator Meet Renee Cochrane, Lansdowne Children's Centre Family Engagement Coordinator (FEC) Email: rcochrane@lansdownecc.com Call: 519-753-3153 x325 Available Monday to Friday, 9:00 a.m. - 3:00 p.m. Welcome to Lansdowne! My name is Renee, and I am a caregiver just like you. My journey with Lansdowne began in 2007 when my children started attending and requiring support. My story goes from being a parent, to a volunteer, to now a staff member. Sharing our lived experience and offering support to other caregivers brings me joy. Creating opportunities for families to learn, grow and have fun is the best part of my role. The Lansdowne Family Engagement Coordinator is a person dedicated to ensuring that the 5 Areas of Family Engagement are being met by Lansdowne Children’s Centre. The Family Engagement Coordinator works closely with staff and families to provide education, support and networking opportunities. Eligibility Email Renee The Family Engagement Coordinator (FEC) is a resource for any Lansdowne client family who has questions or peer-support needs. Goals, Skills and Keywords Family Engagement, Peer to Peer Family Support, Mentorship, Connecting with Resources, Networking, Education, Advocacy Expectations The Family Engagement Coordinator (FEC) is available by email and phone, and can offer to meet in-person to discuss your questions and/or needs for support. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Welcome to Lansdowne Children's Centre. Greetings from the Executive Director, Rita-Marie Hadley, to all new client families and caregivers. Start Here Guide: Welcome to Lansdowne Children's Centre Lansdowne Children's Centre is a highly accredited children's treatment centre (CTC) and SmartStart Hub, connecting caregivers with resources, services and supports for infants, children, and youth with physical, communication, and/or developmental needs, and their families. Lansdowne Children's Centre serves the region of Grand Erie, including Brantford, Brant, Haldimand and Norfolk Counties, Six Nations of the Grand River and Mississaugas of the Credit First Nation. Return Next Rita-Marie Hadley, Executive Director Programs and Services Overview Lansdowne Children's Centre programs and services include: Autism Services Early Integration Program (EIP) Infant & Child Development (ICDP) Speech and Language Therapy Physiotherapy (PT) Occupational Therapy (OT) Social Worker Child & Youth Workers Support Workers Respite Care Kids Country Inn Alternate Care ASD Respite Care In-home Respite Care Special Services at Home Recreation programs: Every Kid Counts (EKC) Camp and Recreation (CARE) Therapeutic Recreation (TR) Our Mission Providing safe, accessible and quality family-centred services for infants, children and youth with physical, developmental and communication needs. Our Vision Working together to realize optimal potential for infants, children and youth. Our Values Respect, Inclusion, Diversity, Empowerment and Safety Our Board of Directors and Strategic Plan Overview Family Centred Guiding Principles Family-Centred Guiding Principles Family support principles are belief statements about how supports and resources ought to be made available to parents/families involved in early childhood intervention, parenting support and family resource programs and which specify how staff should interact and treat families. Children, youth and their families (herein referred to as families) are treated with dignity and respect at all times. Staff are sensitive, knowledgeable and responsive to the unique needs of families, including but not limited to cultural, ethnic and socio‐economic diversities. Family choice and decision‐making are incorporated at all levels of participation in all Lansdowne programs. Information necessary for families to make informed choices is shared in a sensitive, individualized and objective manner. Service provision is informed by family‐identified desires, priorities and preferences. Staff work with families to provide supports, resources and services in a flexible and responsive manner. Informal and formal community supports and resources are considered for achieving family outcomes. Services focus on family strengths, assets and interests as the foundation for building capacities and enhancing family functioning. Staff‐family relationships are characterized by partnerships and collaboration based on- mutual trust, respect, open communication and problem solving. Contact information Email Reception: info@lansdownecc.com Email SmartStart Hub: referrals@lansdownecc.com Website: www.lansdownecentre.ca Social Media: @LansdowneChildrens Phone: 519-753-3153 (local) OR 1-800-454-7186 (toll free) Fax: 519-753-5927 Return Next

Contact Lansdowne Children's Centre for help with your questions about referrals, services and supports for your child's communication, developmental and/or physical needs. Ready To Help Contact us directly or fill out the form below and we will respond to you within 2 work days. A Team Member Directory follows below, providing direct emails and phone extensions for available contacts. SmartStart Hub Services, Referrals Tel: 519-753-3153 x507 Tel: 519-753-3153 Fax: 519-753-5927 Toll Free: 1-800-454-7186 Email: info@lansdownecc.com LOCATIONS BRANTFORD 39 Mt Pleasant St. Brantford, Ontario N3T 1S7 CALEDONIA 282 Argyle Street South, Unit 3 Caledonia, Ontario N3W 1K7 DUNNVILLE 110 Ramsey Drive, Dunnville, Ontario N1A 1K8 SIMCOE 387 Cedar St. Simcoe, Ontario N3Y 2J2 All Lansdowne site locations offer free and accessible parking, as well as an accessible washroom. Name Email Phone Address Subject Message Submit Thanks for submitting! Contact Directory Rita-Marie Hadley Executive Director, Media Contact (519) 753-3153 ext. 237 rhadley@lansdownecc.com Sarah Consoli Human Resour ces (HR) Director (519) 753-3153 ext. 242 sconsoli@lansdownecc.com Tamie Aubin Director of Client Services, Occupational Therapy, Physiotherapy (519) 753-3153 ext. 236 taubin@lansdownecc.com Cindy Rock Business Director (519) 753-3153 ext. 212 crock@lansdownecc.com Lynda Henriksen Director of Development and Community Relations (519) 753-3153 ext. 221 lhenriksen@lansdownecc.com Susan Battin Autism Services - Manager (519) 753-3153 ext. 280 sbattin@lansdownecc.com Bernie Shuttleworth Autism Services - Manager (519) 753-3153 ext. 276 bshuttleworth@lansdownecc.com Ashley Lessard Autism Services - Interim Manager (519) 753-3153 ext. 281 alessard@lansdownecc.com Sarah Thompson Manager - Recreation (519) 753-3153 ext. 264 sthompson@lansdownecc.com Bettina Oulton Manager - Respite Services (519) 753-3153 ext. 256 boulton@lansdownecc.com Sandi Gairns Manager - Early Intervention (519) 753-3153 ext. 292 sgairns@lansdownecc.com Carolyn Muir Manager - Speech and Language (519) 753-3153 ext. 308 CMuir@lansdownecc.com Alissa Shuker Manager - Quality and Continuous Improvement and SmartStart Hub (519) 753-3153 ext. 401 AShuker@lansdownecc.com Dr. Ben Klein, Paediatrician Dr. Ben Klein Medical Director - Paediatrician office@grandriverpediatrics.ca

Welcome to Lansdowne Children's Centre. Important information about client rights. Start Here Guide: Know Your Client Rights Return Next Lansdowne Children’s Centre is a safe and respectful space for all. We are committed to fostering an environment where clients, families, staff, volunteers, and visitors feel supported, understood, and safe—whether in person, virtually, or in writing. We do not tolerate any form of harassment, violence, aggression, or disruptive behaviour. No yelling. No bullying. No hate speech. No threats. To protect the wellbeing of our team and community, any staff member may end a client interaction or appointment at any time if they feel unsafe. Together, we uphold respect, kindness, and inclusion. While involved with Lansdowne Children’s Centre as a client, client family, and/or client caregiver, you have the right to: Be treated with courtesy, dignity and respect. Have your language, culture, religion and sexual orientation respected. Receive care in an environment free from abuse, exploitation, retaliation. Have your have questions and concerns heard without intimidation or fear of reprisal, and to expect Lansdowne staff to provide a timely response to your concerns. Receive quality care and service, in a clean and safe environment. Privacy and confidentiality of your health information and record of care. Be involved in decision making regarding your child. Receive information and answers to your questions about Lansdowne services, your child and your child’s individual service experience. Give or refuse consent to any proposed care and to be advised of the risks and benefits of the service being proposed. Be informed of any unanticipated service reductions and contingency plans related to your child’s service. Click here to learn more about Lansdowne's Family-centred Guiding Principles Return Next

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River RESPITE SERVICES All Services Index RESPITE SERVICES In-Home Respite Care In-Home Respite care program offers families an opportunity for a break by providing a support worker to work with the child/youth in the home or in the community. Eligibility Start Referral Children/youth 0-18 years of age with long term physical, developmental and/or communication disabilities. Children/youth who require assistance to perform physical and/or functional tasks in a manner similar to that of a non-disabled person of the same age. Reside in Brant and Brant County with parent or legal guardian. Goals, Skills and Keywords Expectations Children/youth who are eligible for this program will be prioritized for service based on a variety of considerations and areas of need. The In-Home Respite program provides support workers with a wide range of skills and experience. The Program Supervisor will assist your family in finding the right match for your child. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Lansdowne Children's Centre connects families of infants, children and youth, with communication, developmental, and/or physical child development needs with services, supports and resources designed to help a child realize their potential. Lansdowne Children's Centre for child development Services & Programs Lansdowne Children's Centre connects caregivers with local child development services and support. Conditions can include: Autism Specturm Diagnosis (ASD), Cerebral Palsy (CP), Spina Bifida, Spinal Muscular Atrophy (SMA), Acquired Brain Injury (ABI), Attention-Deficit/Hyperactivity Disorder (ADHD), Global Developmental Delay (GDD), Developmental Coordination Disorder (DCD), Developmental Language Disorder (DLD), Intellectual Disabilities (ID), Chromosomal disorders and Neurological conditions. SmartStart Hub Occupational Therapy Autism Services Physiotherapy Family Engagement Speech and Language Infant and Preschool Respite Services Lifespan Services Recreation Services Use these drop-down menus to filter all the available services and programs Filter by region Filter by service View as Cards Reset 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 ... 14 Open AUTISM SERVICES Caregiver-Mediated Early Years Program These play-based and child-led programs are no cost to the family and designed for young children, ages 12 months to 48 months. We build caregivers’ capacity to support their child’s skill development with strategies that may help their young children learn new skills and meet individual goals. Open AUTISM SERVICES Entry to School Families registered with OAP are selected and invited by the government agency to participate in this program. The Entry to School program was introduced as a bridge to kindergarten for children diagnosed with Autism Spectrum Disorder (ASD). Open AUTISM SERVICES Foundational Family Services FREE resources, services and supports to work with your child and participate in their learning and development. Foundational Family Services provide access to Clinics, Webinars and Info Sharing.

Advocacy Workshop - Part 5 - Results and rewards | | Lansdowne Children's Centre Resource Library Advocacy Workshop - Part 5 - Results and rewards In Part Five our presenters, Brenda and Sara, talk with the audience about advocacy being about repetition, and continuing to ask and/or tell your story. Helping others to overcome fear of the unfamiliar. Learn how to build a network of support and find allies in your community to help raise your voice. Learn about the dangers of 'shortcut' thinking, and why social media may not be the best place to advance your advocacy. Discover in what forms the rewards of advocacy can be experienced and celebrated, by you and by others in your community. Download printable PDF handout/activity pages Advocacy Workshop - Part 5 - Results and rewards no download available Download Keywords and search terms commonly associated with this resource include: Advocacy, Advocate, Help, Support, Inclusive, Accomodate, Assistance

Autism Services Brant Start Here Family Support Free Services Early Years ABA Intensive ABA Goal-Based Webinars < Back Please support our free webinars. CLICK HERE to register your view. Desensitization: Overcoming Fears, Getting Used To New Things Autism Services Brant This webinar breaks down the steps needed for someone to get used to, or overcome fears they have with new items, activities and experiences. Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com