Service delivery expectations, Virtual care, Guidelines for Clients and Families Regarding Exclusion Due to Illness, Centre Closure Days, Health and Wellness, client rights, privacy Lansdowne Children's Centre service delivery Services and Programs Board of Directors Strategic Plan 2023+ How We Provide Service and Supports Lansdowne Children's Centre team members are guided by the principles of Family Centered Practice which means we treat families with dignity and respect, sensitive to your unique needs and choices in making decisions. This also means sharing information sensitively and providing service that takes into account family goals. We work to offer services flexibly, using formal and informal supports to build on family strengths. Through mutual trust, respect, open communication and finding solutions together we can best reach family goals. - Rita-Marie Hadley, Chief Executive Officer Client Orientation: Beginning your journey with Lansdowne After completing an intake interview with SmartStart Hub, new clients are provided a welcome email and digital copy of our Client Handbook—Start Here Guide. The content of your client handbook is available on our website as web pages that can be translated into alternative languages using Google Translate tools. The client handbook includes important information about client safety and privacy. New clients are also introduced to Lansdowne Family Engagement services , and have immediate access to attend events and access the resource library. Family Engagement Start Here Guide Virtual/Remote Care At Lansdowne While many of our services are provided in person, Virtual Care service delivery is one option of getting services provided by Lansdowne Children’s Centre. Virtual Care Encounters (VCE) are sessions where service providers, clients, and/or families are not in the same place. At Lansdowne, we use Zoom, which meets healthcare privacy regulations. Children/youth/family and their service provider(s) can see and speak with each other while in different places. For client sessions, it is the expectation a family member will be with the child/youth during sessions. Just like face-to-face sessions, video VCE creates a safe and positive therapeutic experience for your child/youth, and activities are planned that are engaging, and that address your child/youth’s needs. VCE is also an alternate option for family sessions/meetings. Talk with your service provider about the best service option(s) for your children/youth/family . Do you need help with access to technology? Ask you service provider about our Tech-Sharing program. You may be eligible to borrow a device from Lansdowne Children's Centre. Centre Closure Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels (Facebook and Instagram, @LansdowneChildrens), and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brant sites are closed, radio stations Lite 92.1 FM and CKPC AM 1380 will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Health and Safety at Lansdowne Lansdowne Children's Centre is committed to a safe and healthy workplace for all employees, clients and visitors. In addition to complying with all applicable Federal, Provincial and Municipal legislation with respect to health and safety, Lansdowne has developed policies and procedures with the intent of minimizing the risk of injury to all individuals. For further information about our Health and Safety program, please contact: Sarah Consoli, Human Resources Director (519) 753-3154 ext. 242 sconsoli@lansdownecc.com For further information about WHMIS regulations please visit: WHMIS regulations Lansdowne Health and Safety Policy PDF (<1MB) Guide to Ontario Health and Safety Act PDF (<1MB) Centre Closure and Remote Service Days Lansdowne Children's Centre locations will be closed for all statutory holidays . You can learn about Lansdowne Children’s Centre inclement weather or emergency closures by following our social media channels and/or by visiting this website, and/or by phoning Lansdowne at 519-753-3153 where the automated greeting message will identify which sites are closed. Remote Service days allow families to continue their service as staff work online and virtually. If Brantford-Brant sites are closed, radio station 92.1 LiteFM will be notified and asked to broadcast the closure information. If sites in Haldimand or Norfolk are closed, radio stations 98.9 MYFM radio and 92.9 FM The Grand will be notified and asked to broadcast the information. Client Satisfaction and MPOC Survey Annually, Lansdowne Children's Centre provides opportunity for clients to share their feedback as part of a survey client satisfaction survey effort. Client responses help inform governors and leaders about quality of service and impact of the strategic plan. The results of the survey are shared online, and included in the annual report. The MPOC—Measure of Processes of Care—survey is a tool used to assess how family-centered health services are for children. It's a self-report measure where parents/caregivers rate their experiences with healthcare providers and services. Board of Directors Compliments and Concerns Process Lansdowne Children's Centre values all feedback. We welcome any compliments and encourage you to please share your positive experiences with us and the team members involved. If you have any concerns, we encourage you to first discuss your concern with the involved team member. If you are not fully satisfied, or are uncomfortable discussing this with the team member, or wish further discussion, please bring your concern to the attention of the staff members’ Supervisor. Learn more, Compliments and Concerns Policy Learn more, Family Advisory Council (FAC)

Become a member of the Lansdowne Children's Centre website and gain access to additional resources kept inside a password-protected portal. Providing resources for families, staff, team members and board members. Lansdowne Website Member Portals Access to portal-based resources is restricted on a per-user basis. To log in, click on a portal link below. If you believe you should have access to portal resources and cannot login, please email our website customer care team, click here . TEAM PORTAL TEAM PORTAL Specialty resources and communications intended for Lansdowne Children's Centre staff members. BOARD PORTAL CENTRE BOARD Specialty resources and communications intended for members of the Lansdowne Centre Board of Directors. SUW PORTAL SUPPORT WORKERS Specialty resources and communications intended for Lansdowne Children's Centre Support Workers. SupPortal: Our Programs

Get involved with Lansdowne by attending Centre, Foundation and Community events #ForTheKids. Education, Support and Fundraising opportunities. Upcoming Events Calendar, List View ACCESS OAP RESOURCE DAYS Fri, Nov 13 Lansdowne Children's Centre ACCESS OAP staff available at Lansdowne Children's Centre for resources including questions, submitting reciepts, help with the portal and registration. More Info ACCESS OAP RESOURCE DAYS Fri, Nov 13 Lansdowne Children's Centre ACCESS OAP staff available at Lansdowne Children's Centre for resources including questions, submitting reciepts, help with the portal and registration. More Info Multiple Dates Autism Services Circle Time Group Fri, Nov 13 Brantford Weekly on Friday's from 11:00 am to 12:00 pm Children 2-6 registered with OAP with their caregivers Register Now Load More Calendar View

Since 2004, Autism Services at Lansdowne Children's Centre has supported children, youth, and families in the region of the city of Brantford and County of Brant. The program provides evidence-informed autism supports that help families build skills, access resources, and navigate their child's developmental journey. ABA Services ABA Services Event List and Registration Event List and Registration Autism Services and Ontario Autism Program (OAP) Autism Services and Ontario Autism Program (OAP) Autism Services at Lansdowne Children's Centre Start Here Foundational Family Services Learn more Early Years Programs Learn more Online Strategy Resources Learn more About Autism Services Learn more Work in Autism Services Learn more Common Questions What is a Family Support Worker? Our Family Support Workers (FSW) are here to help children, youth and their families’ access appropriate Autism services and supports quickly and easily.Our FSW team can help you with:Registering for the Ontario Autism Program/AccessOAPCompleting and submitting funding applicationsService coordination to meet your family needsAnswer any other questions you might have about Autism srvices and Lansdowne Children's CentreYou can reach our Family Support Workers by phone at 1-800-454-7186 (local 519-753-3153) extension 329, or by email at autism@lansdownecc.com What is ABA (therapy)? Applied Behaviour Analysis (ABA), is a therapy based on the science of learning and behaviour.ABA therapy applies our understanding of how behaviour works to real situations. The goal is to increase behaviours that are helpful and decrease behaviours that are harmful or affect learning.ABA services are individualized to meet the unique needs of your child/youth, focusing on desired behaviour with awareness of emotional and environmental influences. Comprehensive ABA is more general in addressing daily life needs, while Focused ABA targets priority outcomes.Can ABA help my child navigate interactions and their environment? YES! Evidence has shown that ABA therapy when supervised by a Registered Behaviour Analyst (RBA) helps to increase functional appropriate behaviour and decreases challenging behaviour. Fee-for-Service and Foundational Family Services, what's the difference? Fee-for-Service programs and services require a client payment for access to the program or service, similar to pay-to-play recreation programs like music lessons, youth sports and art classes. We are happy to help you discover available funding programs to offset your Fee-for-Service costs. The Ontario Autism Program (OAP) is an example of a provincial government program requiring registration, application and approval to access funds. Additional funding resources include grants, scholarships, bursaries and sponsorships. Foundational Family Services are no-cost to the client family. They are publicly funded programs and services, accessible to all clients meeting the need criteria for the service or program. Free Foundational Family Services begin with a no-charge intake consultation to learn more about you and your child, and your family's needs.We are happy to make recommendations for programs and assistance to best-serve your unique needs. Start by submitting an online referral with SmartStart Hub at Lansdowne Children's Centre. What is the Caregiver-Mediated Early Years Program? Autism Services Caregiver-Mediated Early Years programs (CMEY) teach families strategies that may help their young children learn new skills and meet individual goals.These play-based and child-led programs are for young children, ages 12 months to 48 months (1 - 4 years), and aim to build caregivers’ capacity to support their child’s skill development. A program is available for a period of up to six-months per child. How long is your waitlist? The time between your initial intake consultation and your first program or service experience varies, depending on the program or service you are seeking. We do not have a standard expectation for wait time. We do have excellent resource consultants that are happy to help you navigate waittimes by recommending alternative action plans to fill your time. These alternatives may include one, or a mix of suggestions, including virtual care, streaming webinars for at-home actions, or alternate program paths with available capacity. News and Stories 1 2 3 4 5

Welcome to Lansdowne Children's Centre. Intervention requirements for protecting children from abuse and/or neglect. Start Here Guide: Reporting Child Abuse and Neglect, Duty to Report All Lansdowne Children's Centre staff are legally required to report to the Family and Children’s Services [CAS], any reasonable concerns of abuse. Return Next As a parent/guardian/caregiver it is your responsibility to report any concerns regarding your child’s care and safety. Child abuse happens when a child’s parent or other person in charge harms or neglects a child. What is physical child abuse? Beating, slapping, hitting, pushing, throwing, shaking, burning. What is sexual abuse? Sexual abuse happens when a parent or other person in charge sexually molests or uses a child for sexual purposes or knowingly fails to protect a child from sexual abuse. What is emotional abuse? Yelling at, screaming at, threatening, frightening, or bullying a child, humiliating the child, name‐calling or saying things like: “You’re no good”. “You’re worthless”. Showing little to no physical affection or attention. What is Neglect? Not providing proper food and clothing, supervision, and/or medical care. Brant Family and Children’s Services [BFACS] 519‐753‐8681 Haldimand Norfolk CAS 1‐888‐227‐5437 Ogwadeni:deo CAS 519‐445‐1864 How can I connect with a Lansdowne Social Worker and/or Child and Youth Worker? Children and youth receiving services from Lansdowne Children's Centre and their families are eligible for Social Work and Child and Youth Work Services. Referrals can be requested by the family or youth, or may be suggested by another Lansdowne service provider working with the child and their family. You can contact SmartStart Hub to initiate a referral request, or speak with your Lansdowne service provider. Service needs are determined through goal-based care plans and may include individual or family intervention and support. Supportive counselling could include help with: Adjustment to illness and disability Client and caregiver stress and coping Financial and community resources Building confidence Self-advocacy skills Youth Workshop topics may include: Internet safety Community safety and independence Bullying and self-esteem Sibling support needs Youth transition Next Return

Imitating communication strategies | Speech, Early Years | Lansdowne Children's Centre Resource Library Imitating communication strategies Imitation will motivate and encourage your child to interact with you. Imitation shows your child that you are interested in what they are doing, and also encourages them to imitate you back. Download printable PDF handout/activity pages Imitating communication strategies no download available Download Keywords and search terms commonly associated with this resource include: PSL026-14AS, communication, strategy, speech, development, turn, patience, parent, learning, language

Reinforcement Versus Preference | Early Years | Lansdowne Children's Centre Resource Library Reinforcement Versus Preference This video is hosted by our Autism Services team. Please click here to continue to the Autism Services video gallery. This education video for parents and caregivers talks about the difference between reinforcement and child preference ; what is a reinforcement? and how to find the highest reinforcement for your child or learner. Download printable PDF handout/activity pages Reinforcement Versus Preference no download available Download Keywords and search terms commonly associated with this resource include: #Reinforcement #Behaviour #Learning

Lansdowne Events Schedule ACCESS OAP RESOURCE DAYS Fri, Nov 13 Lansdowne Children's Centre ACCESS OAP staff available at Lansdowne Children's Centre for resources including questions, submitting reciepts, help with the portal and registration. See All Details ACCESS OAP RESOURCE DAYS Fri, Nov 13 Lansdowne Children's Centre ACCESS OAP staff available at Lansdowne Children's Centre for resources including questions, submitting reciepts, help with the portal and registration. See All Details Multiple Dates Autism Services Circle Time Group Fri, Nov 13 Brantford Weekly on Friday's from 11:00 am to 12:00 pm Children 2-6 registered with OAP with their caregivers See All More Info ACCESS OAP RESOURCE DAYS Fri, Nov 13 Lansdowne Children's Centre ACCESS OAP staff available at Lansdowne Children's Centre for resources including questions, submitting reciepts, help with the portal and registration. See All Details ACCESS OAP RESOURCE DAYS Fri, Nov 13 Lansdowne Children's Centre ACCESS OAP staff available at Lansdowne Children's Centre for resources including questions, submitting reciepts, help with the portal and registration. See All Details Fundraising - 4th Annual PJCVS Holiday Market Sat, Nov 14 Pauline Johnson Collegiate & Vocational The PJCVS Student Council is hosting the 4th Annual Holiday Market at Pauline Johnson school in Brantford. A portion of admission proceeds are being donated to Lansdowne Children's Centre in support of child/youth programs and services. More Info Autism Services Video Game Night ages 10-14 Wed, Nov 18 Brantford REGISTRATION OPENS Nov. 11 at 9 am For children ages 10-14 registered with Lansdowne Autism Services. The ratio of this group is 1 staff for 3 children. We do not have the staff available to supervise clients who have aggressive behaviour or are a flight risk. +3 more More Info Fundraising - Concert, Country Greats in Brantford by Benefit Show Fri, Nov 20 Sanderson Centre for the Performing Arts The Sounds of Nashville hit the Sanderson Centre for the Performing Arts! Join us for an unforgettable evening of country music featuring the hits of Alabama, Miranda Lambert, and Zac Brown Band. A portion of proceeds will be donated to Lansdowne Children’s Centre. More Info Brantford's Magic of Giving Holiday Market, supporting Lansdowne Children's Centre Sat, Nov 21 Best Western Brantford SAVE THE DATE! Shop unique, handcrafted gifts from local artisans and support small, local businesses and Lansdowne Children's Centre programs and services. 🎄 Crafts, raffles, kids’ activities & more! +17 more More Info Autism Services: Supporting Picky Eating Live Webinar Mon, Nov 23 virtual link will be sent This workshop is open to caregivers, parents, and professionals supporting children registered with Lansdowne Autism Services. Web link to be sent to registrants via email provided closer to date. See All More Info Coffee Chat - NO CHILDMINDING NEEDED Registration - Brantford Tue, Nov 24 LCC Brantford Lansdowne client parents and caregivers are invited to attend this social event of conversation and fun. Please use this link if you DO NOT REQUIRE CHILDMINDING to join. Registration required to attend. More Info Coffee Chat - CHILDMINDING Registration - Brantford Tue, Nov 24 LCC Brantford Lansdowne client parents and caregivers are invited to attend this social event of conversation and fun. Limited childminding capacity available (no cost). Please register in advance. LIMIT ONE Coffee Chat childminding registration per month, please. +5 more Details Coffee Chat - WAITLIST FOR CHILDMINDING - Brantford Tue, Nov 24 LCC Brantford Please use this link to register for the CHILDMINDING Waitlist for our Nov 24th Coffee Chat from 4:30-6:30pm. Please use our separate event registration page if you do not require childminding. Email loneill@lansdownecc.com for assistance. More Info Coffee Chat - NO CHILDMINDING NEEDED Registration - Brantford Wed, Nov 25 LCC Brantford Lansdowne client parents and caregivers are invited to attend this social event of conversation and fun. Please use this link if you DO NOT REQUIRE CHILDMINDING to join. Registration required to attend. See All More Info Coffee Chat - CHILDMINDING REQUIRED - Brantford Wed, Nov 25 LCC Brantford Lansdowne client parents and caregivers are invited to attend this social event of conversation and fun. Limited childminding capacity available (no cost). Please register in advance. LIMIT ONE Coffee Chat childminding registration per month, please. +3 more More Info Autism Services Girl's Night Out ages 11-15 Thu, Nov 26 Lansdowne Brantford For youth ages 11-15 who identify as girls. Registered with Lansdowne Autism Services. Able to participate safely and successfully in a 1:3 support ratio in Centre and in the community. +7 more More Info Autism Services Teen Social Group 14-17 Mon, Nov 30 Lansdowne Brantford For Youth aged 14-17 registered with Lansdowne Autism Services, who can successfully participate in groups with 3:1 support ration (1 adult for 3 youth) See All More Info Autism Services: Puberty Explained: Changes, Challenges, and Growth Wed, Dec 02 virtual link will be sent This workshop is open to caregivers, parents, and professionals supporting children registered with Lansdowne Autism Services. Web link to be sent to registrants via email provided closer to date. See All More Info Load More Upcoming Events: Upcoming Events

Counselling for Parents & Caregivers, Haldimand-Norfolk | | Lansdowne Children's Centre Resource Library Counselling for Parents & Caregivers, Haldimand-Norfolk Download printable PDF handout/activity pages Counselling for Parents & Caregivers, Haldimand-Norfolk no download available Download Keywords and search terms commonly associated with this resource include:

Respite care at Lansdowne Children's Centre provides short-term relief for primary caregivers with care provided in the home or in the community. All Services Index LIFESPAN SUPPORT SERVICES Lifespan Support Services at Lansdowne Children's Centre in Brantford, Caledonia, Dunnville and Simcoe Start Referral What are Lifespan Support Services? Lansdowne Children's Centre offers children, youth and their families access to support services to help with navigation of challenging transitions, emotions, conflicts and scheduling. Lifespan support services include: Family Service Coordinators Child and Youth Workers Social Workers Lifespan Support Services click on an image to learn more 1 1 ... 1 ... 1 Child and Youth Worker (CYW) Family Service Coordinator (FSC) Social Worker (SW) READY FOR REFERRAL? CLICK HERE You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River SPEECH THERAPY, INFANT & CHILD SUPPORTS All Services Index SPEECH THERAPY, INFANT & CHILD SUPPORTS Preschool Speech & Language Therapy (PSL) Speech and Language therapy at Lansdowne Children's Centre focuses on helping infants and children develop their communication skills. Communication includes speech sound production, understanding and producing language and using language to interact with others. Areas we work on in speech and language therapy: Understanding words and sentences Using words and putting words together Using language to interact with others Making speech sounds Stuttering Feeding and swallowing concerns What is a Speech-Language Pathologist? Speech-Language Pathologists (SLP) provide assessment and treatment for infants and children with communication delays or disorders, or feeding and swallowing concerns. What is a Communicative Disorders Assistant? A Communicative Disorders Assistant (CDA) provides speech and language intervention under the supervision of a SLP. Eligibility Start Referral Lansdowne Children's Centre is the lead agency for the Brant Haldimand Norfolk Preschool Speech and Language Program. Lansdowne speech-language pathologists (SLPs) provide speech and language intervention to children residing in Brant, Haldimand and Norfolk counties, and Six Nations of the Grand River and Mississaugas of the Credit First Nations. Services are provided at Lansdowne sites in Brantford (Brant County), Simcoe (Norfolk County), Dunnville and Caledonia (Haldimand County). Children are eligible for Preschool Speech and Language services from birth to school entry. Goals, Skills and Keywords Expectations Once a referral to Speech and Language Therapy has been completed your child will be placed on an Assessment Waitlist. Our team will contact you to book your appointment when your turn comes. At assessment, you and your child will meet with a a speech-language pathologist (SLP) who will carry out an evaluation to determine your child’s abilities and needs in communication and/or feeding. The SLP will review findings with you, and together you will determine the best plan of intervention for your child following our care pathways. Your child's personalized plan may include: In-person and/or virtual appointments Individual or group therapy with a SLP or CDA Parent and caregiver training Monitoring and consultation Home programs You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Brantford/Brant County - Mississaugas of the Credit First Nation - Six Nations of the Grand River INFANT & CHILD SUPPORTS All Services Index INFANT & CHILD SUPPORTS Early Integration Program (EIP) When educators, resource consultants, and childcare support workers unite with a shared vision, the result is more than just a classroom — it becomes a vibrant, inclusive world where every child feels safe, seen, and inspired to learn through play. Supporting inclusion in early learning environments FOR EDUCATORS CLICK HERE to open a short video series (10-min) to learn more about the roles of Resource Consultants and Childcare Support Workers What is a Resource Consultant? Resource consultants are specialists in child development and inclusion. Their primary role is to partner with educators to identify barriers to participation and develop strategies that support all children— especially those with additional or diverse needs, or developmental delays, including children with exceptionalities. Resource consultants: observe classroom dynamics, facilitate team discussions, and offer guidance on best practices. Resource Consultants help educators identify how to adapt environments and better support inclusion. These innovations help to integrate children with additional needs into Early Learning settings by offering appropriate strategies and tools to meet each child's unique needs and strengths, to increase a child’s participation in early learning environments. Resource consultants provide developmental screening, assisting in identification of developmental concerns, and providing recommendations for appropriate interventions or referrals. Resource consultants provide training and coaching for educators, professional development, on topics like behavior management, inclusive practices, and child development. Educators are then armed with knowledge and skills they can implement in their early learning environment and share with their client families. Resource consultants collaborate and partner with client families to identify children’s areas of strength and emerging skills requiring intervention and connect them with local services and support. Resource consultants also collaborate with other Lansdowne service providers and other professionals to create cohesive support plans for children. The Role of Childcare Support Workers Childcare Support Workers, or enhanced staff as they are sometimes called, are additional educators to help support programs/classrooms to implement recommendations and strategies developed in collaboration with the Resource Consultant. Childcare support workers work directly with educators to support inclusive practices—whether that means adapting activities, assisting with transitions, or helping children engage meaningfully with their peers and environment. A childcare support worker is considered for a classroom or program when Resource Consultant recommendations, strategies, resources and accommodations have been used in the environment, and needs for support continue. Examples include: · safety concerns · risk of harm to self or others · Elopement · ongoing health concerns requiring significant attention of an educator · or physical needs that require educators to physically place a child to explore the classroom Eligibility Start Referral Children birth - 12 years of age with a developmental concern and or delay are eligible for the program. Referrals can be made directly to Lansdowne Children’s Centre by parents, or community workers. Goals, Skills and Keywords Inclusion, accessibility, participation, assessment, childcare, child development, strategies, recommendations, support worker, resource consultant Expectations The Resource Consultant assists by taking a case management role, helping your family navigate through services as well as transitioning your child to school to ensure everyone is working together to meet the needs of the child. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers