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Privacy Policy Privacy Plan – Personal Health Information Protection Act 2004 As an organization working with personal health records, Lansdowne Children’s Centre is accountable to comply with all relevant legislation, including the Personal Health Information Protection Act (PHIPA), 2004. In accordance with PHIPA Lansdowne Children's Centre has developed a Privacy Plan in order to make sure that all clients/ families are being treated in a consistent manner. 1. Information Practices Lansdowne Children's Centre shall have in place information practices that comply with the requirements of the PHIPA and its regulations. 2. Written Public Statement Lansdowne Children's Centre shall make available to the public a written statement that: a) provides a general description of our information practices b) describes how to contact our Information Officer c) describes how a client/family of Lansdowne Children's Centre may obtain access to or request correction of their record of personal health information d) describes how a client/family of Lansdowne Children’s Centre may withhold or withdraw consent e) describes how to make a complaint to Lansdowne Children's Centre and to the Commissioner under the Act 3. Collection, Use and Disclosure of Personal Health Information Lansdowne Children's Centre shall post and make available information describing the purposes of Lansdowne’s collection, use and disclosure of personal health information as permitted by law. 4. Contact Person Lansdowne Children's Centre shall designate a contact person to perform the functions as set out in the Act. At Lansdowne this contact person shall be named the Information Officer. 5. Functions of the Information Officer The Information Officer of Lansdowne Children's Centre shall make sure that employees and all other agents of Lansdowne Children's Centre are appropriately informed of their duties under the Act. 6. Privacy Committee The Management Team shall be designated as the Privacy Committee. 7. Functions of the Privacy Committee The Privacy Committee shall be responsible to provide oversight of the privacy practices of Lansdowne Children’s Centre. 8. Security Lansdowne Children's Centre shall take reasonable steps to make sure personal health information in its custody or control is protected against theft, loss and unauthorized use or disclosure and to make sure that the records containing the information are protected against unauthorized copying, modification or disposal. 9. Handling of Records Lansdowne Children's Centre shall make sure that the records of personal health information that it has in its custody or under its control are retained, transferred and disposed of in a secure manner and in accordance with the prescribed requirements, if any. Lansdowne Children's Centre Information Practices – Commitment to Your Privacy Lansdowne Children’s Centre knows it is important to protect personal information. We collect personal health information about clients from clients/parents/guardians. The personal health information that we collect may include, for example, client name, date of birth, address, health history, records of visits to Lansdowne and the care that was given during those visits. At times we gather personal health information about clients from other places, if we have been given client/parent/guardian consent to do so or if the law permits. Personal health information will be held within an electronic system. We limit collection of information to what is required to provide care to our clients. Uses and Disclosures of Personal Health Information We use and share personal health information to: • assess, treat and care for clients and families safely and efficiently while giving high quality service • allow us to efficiently advise of treatment options and follow-up on treatment and care • communicate with other providers involved in care • plan, administer and manage our internal operations including booking, confirming and scheduling appointments, completing statistics • conduct risk management activities • conduct quality improvement activities, such as sending satisfaction surveys • teach and demonstrate on an anonymous basis • comply with legal and regulatory requirements • comply generally with the law Your Choices Clients/ parents/legal guardians may get and/or ask for correction of their personal health records, or withhold or withdraw their consent for some of the above uses and disclosures, by getting in touch with us and we will explain what the result of that decision might mean, and the way it will be done . Please note legal exceptions apply. Information may be accessed by regulatory authorities under the terms of the Regulated Health Professions Act (RHPA) for the purposes of the various colleges of employees here at Lansdowne fulfilling their mandate under the RHPA, and for the defense of a legal issue. When Lansdowne gets special requests, such as a request from a new source, we will get in touch with you for permission to release information. We may also advise you if such a release is appropriate. Important Information • We take steps to protect your personal health information from theft, loss and unauthorized access, copying, changes, use, disclosure and disposal • We conduct audits and complete investigations to monitor and manage our privacy compliance • We take steps to ensure that everyone who performs services for us protect client privacy and only use personal health information for the purposes for which clients have given consent • We comply with provincial privacy legislation by having a Privacy Plan that is available upon request How to Contact Us Lansdowne’s Information Officer/Contact Person is Jennifer Huxley. For more information about our privacy protection practices, or to raise a concern you have with our practices, contact us at: Lansdowne Children’s Centre 39 Mount Pleasant Street, Brantford, ON N3T 1S7 Telephone: 519-753-3153 | Fax: 519-753-5927 Website: http://lansdownecentre.ca | Email: info@lansdownecc.com You have the right to complain to the Information and Privacy Commissioner/Ontario if you think we have violated your rights. The Commissioner can be reached at: Information and Privacy Commissioner/Ontario 2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8 Telephone: 416-326-3333 or 1-800-387-0073 (within Ontario) Fax: 416-325-9195 | TTY: 416-325-7539 Website: www.ipc.on.ca | Email: info@ipc.on.ca Privacy and Consent Guide for Families What Families Need to Know About Information Sharing In order to develop a care plan and provide your child and family with the services that best meet your needs, staff at Lansdowne Children’s Centre will ask for information about your child and family. With Your Consent This Information is Shared • By only those professionals and organizations serving your child and family • Through verbal and written communication, and in an electronic record The electronic record lets Lansdowne Children’s Centre staff working with your child and family view and write down information about your child in a secure and confidential manner. It also means that you don’t have to repeat information as often and lets your team build on past progress and experience. Community partners included in your consent are listed on the “Consent for Information Sharing and Collection of Personal Information” form. You can say if you do not want to share certain information or if you do not want to share with certain people. Your Child’s Electronic Record is Secure and Protected This web-based shared electronic record uses the same technology that is used for online banking. In order for members of your child’s team to use your child’s electronic record, they must: • Be authorized by Lansdowne to access your child’s password-protected record • Attend training on the electronic record and related privacy policies and guidelines • Sign a confidentiality agreement Type of Information Shared Typically, the following information may be collected and stored within the electronic record and shared with the professionals working with your child and family: • Contact and Demographic information • Birth and Developmental History • Interview and Assessment information • Relevant reports such as Diagnostic, School and Transition reports • Care Plans • Assessment Reports • Progress Notes Your consent will be documented in the shared electronic record. Please help us to keep information accurate and up-to-date. Tell your team of any changes. Your Right to Privacy Privacy legislation protects your right to: • Consent to how your information will be used and shared. In order for your consent to be valid, you must be given enough information for your consent to be knowledgeable. We encourage you to ask any questions you need to so that you understand how staff will use and protect your information. • Staff will talk with other Lansdowne staff on your team in order to provide service and treatment. This is implied when you are referred to Lansdowne. You may withhold this consent by telling us if anyone should be excluded. • Withhold or withdraw consent for information sharing, except in specific circumstances where disclosure is legally required under the Child, Youth & Family Services Act or ordered by a court. • Provide consent in verbal or written form. • Ask to access to your child’s electronic record and the information in it. • Ask that a correction be made to the record. Our Commitment to Your Privacy • All Lansdowne staff are required by law to protect the information you share in strict confidence. We must make sure that you understand why certain information is being shared, who it is being shared with, and get your agreement for information sharing before any confidential information is used or shared. • Lansdowne staff will only collect the information we need to do our jobs. • If you do not consent to share confidential information your wishes will be respected, except when that places someone at increased risk of significant harm. Everyone has a ‘duty to report’ under the Child, Youth and Family Services Act. • If a limitation is placed on consent for information sharing, it cannot restrict recording of personal/health information that is required by law or established professional standards. • Lansdowne staff will make sure that information shared is as accurate and current as possible. • Lansdowne will give you access to the information contained in the electronic record, upon request. • Lansdowne will comply with relevant privacy legislation. This includes having a Privacy Plan that is available upon request. How to Provide Consent for Information Sharing You can provide consent to a service provider working with your child. Your consent will be noted in the electronic record. The “Consent for Information Sharing and Collection of Personal Information” form is a guide for providing this consent. For further information about the collection, use or sharing of personal information, or to discuss any concerns you may have, please contact Jennifer Huxley, Information Officer, Lansdowne Children’s Centre at 519-753-3153 or email info@lansdownecc.com If you have a concern about how your information has been handled, you may call the Information and Privacy Commissioner /Ontario at 1-800-387-0073 or www.ipc.on.ca

Welcome to Lansdowne Children's Centre. All sites are fragrance and smoke free, scent sensitive environments. Start Here Guide: Scent Sensitive Spaces, Smoking and Fragrances All Lansdowne Children’s Centre sites and events are considered a ‘scent sensitive’ workplace. Return Next Awareness and Compliance Please be aware that fragrances can aggravate or cause health issues for people with sensitivities or other health conditions. Your co‐operation is appreciated in order to ensure that the air we breathe is healthy and fragrance free. It's the law. The Smoke‐Free Ontario Act, 2017 prohibits the smoking of tobacco, the use of electronic cigarettes (e‐cigarettes) to vape any substance, and the smoking of cannabis (medical and recreational) in enclosed workplaces and enclosed public places, as well as other designated places in Ontario, to protect workers and the public from second‐hand smoke and vapour. This extends to include schools within the meaning of the Education Act, any indoor common area in a condominium, apartment building or university or college residence, including, without being limited to, elevators, hallways, parking garages, party or entertainment rooms, laundry facilities, lobbies and exercise areas, any child care centre within the meaning of the Child Care and Early Years Act, 2014, and any place where home child care is provided within the meaning of the Child Care and Early Years Act, 2014, whether or not children are present, any place where an early years program or service is provided within the meaning of the Child Care and Early Years Act, 2014. Return Next

Empowering Children. Strengthening Families. Inspiring Community. Corporate and Community Engagement. By joining Level UP, your organization becomes a partner in possibility, fueling innovative programs, reducing wait times, and enhancing supports for thousands of local families. Corporate and Community Engagement with Lansdowne Children's Centre—Get Your Level UP Lansdowne Sponsor Kit WATCH VIDEO 1/15 Event Sponsorship YOUR IMPACT SIGN UP TO SPONSOR ABOUT LANSDOWNE View on YouTube Heroes Walk and Roll is a super-celebratory fundraising event where families, children, youth, and teams come together to champion support of Lansdowne Children’s Centre programs and services. The 2026 pledge drive kicks off in May, building to an outdoor carnival event in Brant Park (Brantford) on Saturday, September 26. PDF Sponsor Kit Register a fundraising team and collect pledges May through September. Pay what you can. Everyone is welcome! PDF Event Brochure 1/15 Open Event Website Your immediate impact Your participation in the Level UP Lansdowne program helps: STRENGTHEN ACCESS to programs and supports for infants, children, youth and their families BUILD INCLUSION by creating spaces and opportunities where every child belongs REDUCE BARRIERS for families who need help now Support changes everything—because when we invest in children early, we invest in a stronger community for everyone. 6,650+ 350+ 196+ local infants, children and youth, and their families, on a journey to explore potential with Lansdowne Children's Centre local service providers working with families of children facing physical, communication, and/or developmental challenges local kids experiencing inclusive camps and recreation programs with the support they need to feel safe, capable and accepted Together, We Level UP Possibility When businesses and community organizations come together, we create pathways to opportunity for children who need it most. Join us in building a stronger, more inclusive community one where children of all abilities can grow with confidence and joy. Let’s Level UP, together. Use the buttons below to become a sponsor , or explore other engagement options. PAY ONLINE INVOICE ME MORE OPTIONS

Welcome to Lansdowne Children's Centre. Important information about client rights. Start Here Guide: Know Your Client Rights Return Next Lansdowne Children’s Centre is a safe and respectful space for all. We are committed to fostering an environment where clients, families, staff, volunteers, and visitors feel supported, understood, and safe—whether in person, virtually, or in writing. We do not tolerate any form of harassment, violence, aggression, or disruptive behaviour. No yelling. No bullying. No hate speech. No threats. To protect the wellbeing of our team and community, any staff member may end a client interaction or appointment at any time if they feel unsafe. Together, we uphold respect, kindness, and inclusion. While involved with Lansdowne Children’s Centre as a client, client family, and/or client caregiver, you have the right to: Be treated with courtesy, dignity and respect. Have your language, culture, religion and sexual orientation respected. Receive care in an environment free from abuse, exploitation, retaliation. Have your have questions and concerns heard without intimidation or fear of reprisal, and to expect Lansdowne staff to provide a timely response to your concerns. Receive quality care and service, in a clean and safe environment. Privacy and confidentiality of your health information and record of care. Be involved in decision making regarding your child. Receive information and answers to your questions about Lansdowne services, your child and your child’s individual service experience. Give or refuse consent to any proposed care and to be advised of the risks and benefits of the service being proposed. Be informed of any unanticipated service reductions and contingency plans related to your child’s service. Click here to learn more about Lansdowne's Family-centred Guiding Principles Return Next

Welcome to Lansdowne Children's Centre. Greetings from the Executive Director, Rita-Marie Hadley, to all new client families and caregivers. Start Here Guide: Welcome to Lansdowne Children's Centre Lansdowne Children's Centre is a highly accredited children's treatment centre (CTC) and SmartStart Hub, connecting caregivers with resources, services and supports for infants, children, and youth with physical, communication, and/or developmental needs, and their families. Lansdowne Children's Centre serves the region of Grand Erie, including Brantford, Brant, Haldimand and Norfolk Counties, Six Nations of the Grand River and Mississaugas of the Credit First Nation. Return Next Rita-Marie Hadley, Executive Director Programs and Services Overview Lansdowne Children's Centre programs and services include: Autism Services Early Integration Program (EIP) Infant & Child Development (ICDP) Speech and Language Therapy Physiotherapy (PT) Occupational Therapy (OT) Social Worker Child & Youth Workers Support Workers Respite Care Kids Country Inn Alternate Care ASD Respite Care In-home Respite Care Special Services at Home Recreation programs: Every Kid Counts (EKC) Camp and Recreation (CARE) Therapeutic Recreation (TR) Our Mission Providing safe, accessible and quality family-centred services for infants, children and youth with physical, developmental and communication needs. Our Vision Working together to realize optimal potential for infants, children and youth. Our Values Respect, Inclusion, Diversity, Empowerment and Safety Our Board of Directors and Strategic Plan Overview Family Centred Guiding Principles Family-Centred Guiding Principles Family support principles are belief statements about how supports and resources ought to be made available to parents/families involved in early childhood intervention, parenting support and family resource programs and which specify how staff should interact and treat families. Children, youth and their families (herein referred to as families) are treated with dignity and respect at all times. Staff are sensitive, knowledgeable and responsive to the unique needs of families, including but not limited to cultural, ethnic and socio‐economic diversities. Family choice and decision‐making are incorporated at all levels of participation in all Lansdowne programs. Information necessary for families to make informed choices is shared in a sensitive, individualized and objective manner. Service provision is informed by family‐identified desires, priorities and preferences. Staff work with families to provide supports, resources and services in a flexible and responsive manner. Informal and formal community supports and resources are considered for achieving family outcomes. Services focus on family strengths, assets and interests as the foundation for building capacities and enhancing family functioning. Staff‐family relationships are characterized by partnerships and collaboration based on- mutual trust, respect, open communication and problem solving. Contact information Email Reception: info@lansdownecc.com Email SmartStart Hub: referrals@lansdownecc.com Website: www.lansdownecentre.ca Social Media: @LansdowneChildrens Phone: 519-753-3153 (local) OR 1-800-454-7186 (toll free) Fax: 519-753-5927 Return Next

Give Today Ways To Give Meet The Kids Partner Profiles Impact Report Our Board Contact Us < Back BROOKE 2023 Lansdowne Heroes Walk and Roll Ambassador Brooke and her twin sister Madelyn were born healthy babies with no complications. You wouldn’t know by looking at them, but they are twins, born 10 minutes apart. They met all of their milestones as babies, rolling over, walking etc. It wasn’t until approximately 18-24 months old that their parents started to notice some strange behaviours and their development was starting to stall in certain areas. Both girls showed a delay in speech, having very little, to no communication, both verbally and non-verbally. They also lacked social skills, and they preferred to be by themselves or only with their parents. Their play was also delayed for their age; no pretend or imitation play. They also showing signs of stimming; arm flapping, repetitive head or finger movements, and tip-toe walking. The girls started at Lansdowne with the early integration program that would assist the girls while at daycare. With the help of their LCC support, daycare staff, and their pediatrician, both girls were referred to Dr. Klein for an official Autism diagnosis in The Spring of 2020. As soon as they received their Autism diagnosis, they gained access to a variety of resources from Lansdowne, starting with speech therapy and some occupational therapy. Even though Covid caused a province wide lockdown, putting a halt on services, Brooke and Madelyn were able to attend in center sessions when safely possible. Both girls progressed, and were able to express their wants and needs using non-verbal communication system called PECS (Picture Exchange Communication System). Once the girls started kindergarten, they started in the ABA program at Lansdowne. Through this program, their progress really accelerated, and they have really excelled in many different areas. Madelyn, who was mostly non-verbal starting the program, is now having conversations, following instructions and answering questions. She will tolerate undesired activities and has learned other ways to direct her frustrations. Brooke is now able to communicate her wants and needs more consistently, both verbally and non-verbally. They have both learned to tolerate undesired activities, and learned skills to become more independent. Brooke and Madelyn have been able to participate in many recreation programs offered through Lansdowne such as March break camp, summer camp, community corner program& Saturday Socials program. They love going to these activities as it gives them a chance to explore new things at their own pace, making it a much more enjoyable experience. Their parents have also taken advantage of the Lansdowne Resource Centre, Autism Clinics, and Parent Events. Lansdowne has given the whole family all the resources they need. Whenever their parents have a question or concernarise, their Lansdowne team is always quick with tips, tricks, recommendations and willing to brain storm to come up with solutions that are geared to each child’s unique individual needs and interests. Both Madelyn and Brooke love coming to Lansdowne. You can often see them in the halls; Madelyn skipping with a basket of toys or Brooke with her beloved books in her hand. The children and families of Lansdowne thank you for your support. Dontate Today Contact Us

The Lansdowne Children's Centre Board of Directors governs the Centre operations, providing oversight to the pursuit of the organization's Mission and Vision, guided by the Values. Board of Directors Board Portal Login Application Form Growing with you... The Lansdowne Children's Centre Annual Report is available to read and download online. Past annual reports are also available, located below the roster of the Lansdowne Children's Centre Board of Directors. 2023+ Strategic Plan Overview 2025-26 Annual Report PDF 2025-26 Annual Report Online Ashley Veldkamp Board Chair, Chair of Long Range Planning Committee More Info Anne Noyes Board Secretary (Leave, July 2026) More Info Jason Lickers Board Member, (Leave, June 2026) More Info Skylar Turkiewicz-DaBreo- Board Member, Acting Secretary More Info Mike Gatopoulos Board 1st Vice Chair, Chair of Capital Steering Comm. More Info Dr. Benjamin Klein, Ex Officio Medical Director, Lansdowne Children's Centre More Info Joe Persia Board Member More Info Vicky Smith Board Member, Chair Diversity Equity & Inclusion SubCommittee, Chair of Prof. Advisory Comm., Vice-Chair Governance Comm. More Info Jennifer Steffler Board 2nd Vice Chair More Info Holly Clark Board Member, Co-Chair Capital Steering Committee (CSC) More Info Kathy Straus Board Member More Info Vincent Vilaca Board Member More Info Justin Wareham Board Treasurer, Chair Finance and Personnel Comm. [F&P] More Info Jamie Toner Board Member, Vice-Chair Prof. Advisory Committee (PAC), (Leave Nov. 2026) More Info Rick Rozak Board Member, Chair of the Governance Committee More Info Will Bucholtz Board Member More Info We need you. Join The Board. APPLY Annual Report Archives 2024-25 Annual Report PDF 2023-24 Annual Report PDF 2022-23 Annual Report PDF (7 Mb) 2021-22 Annual Report PDF (6 Mb) 2023-24 Annual Report Online 2023-24 Annual Report Online 2022-23 Annual Report Online 2021-22 Annual Report Online Learn more about our Lansdowne Mission, Vision and Values. Who We Are Our Strategic Plan What is a board's purpose? The Lansdowne Children's Centre Board of Directors governs the Centre operations, providing oversight to the pursuit of the organization's Mission and Vision, guided by the Values. • The mission is our statement of what the organization does and its intended purpose. Providing safe, accessible and quality family-centred services for infants, children and youth with physical, developmental and communication needs • The vision is our goal for the outcomes achieved when the Centre successfully carries out its mission. Working together to realize optimal potential for infants, children and youth • The values are the philosophies that guide our decision-making. Lansdowne Children's Centre values Respect, Inclusion, Diversity, Empowerment & Safety (RIDES) More About Our Board Who are the current board members and committee members? As of June 2026 BOARD OF DIRECTORS 1. Board Chair, Ashley Veldkamp 2. 1st Vice Chair, Mike Gatopoulos 3. 2nd Vice Chair, Jennifer Steffler 4. Treasurer, Justin Wareham 5. Secretary, Anne Noyes [Leave, June 2026] 6. Will Bucholtz 7. Holly Clark 8. Jason Lickers [Leave, June 2026] 9. Joe Persia 10. Rick Rozak 11. Vicky Smith 12. Rita Stratford 13. Kathy Straus 14. Jamie Toner 15. Skylar Turkiewicz-Dabreo-Act. Secretary Vincent Villaca Dr. Benjamin Klein, Medical Director Ex Officio Rita-Marie Hadley, Cheif Executive Officer, is a non voting Ex Officio member of all bodies Capital Steering Committee [CSC] Mike Gatopoulos, Co-Chair Holly Clark, Co- Chair John Bradford* Will Bucholtz Mike DeBruyn* Marc Lazenby* Scott Lyons* Ashley Veldkamp Justin Wareham Jacqueline Willson* Cindy Rock* Lynda Henriksen* Diversity Equity & Inclusion SubCommittee Vicky Smith, Chair Patricia Gonzalez* Jason Lickers Joe Persia Sarah Consoli* Alissa Shuker* Finance/Personnel Committee [F&P] Justin Wareham, Chair Skylar Turkiewicz, Vice Chair Will Bucholtz Holly Clark Mike Gatopoulos Jason Lickers Lloyd St. Amand Jennifer Steffler Ashley Veldkamp Sarah Consoli * Cindy Rock* Governance Committee Rick Rozak, Chair Vicky Smith, Vice-Chair Mike Gatopoulos Jennifer Steffler Ashley Veldkamp Vincent Vilaca Long Range Planning Committee Ashley Veldkamp, Chair Will Bucholtz John Bradford* Mike Gatopoulos Tamie Aubin * Sarah Consoli * Cindy Rock* Professional Advisory Committee [PAC] Vicky Smith, Chair** Jamie Toner* Vice Chair (LEAVE, November 2026) Patricia Gonzalez* Casidy Guzar* Dr. Ben Klein Anne Noyes Joe Persia Rick Rozak Rita Stratford Kathy Strauss** Vincent Villaca Jacqueline Willson** Tamie Aubin* Sarah Consoli * Cindy Rock* * Non-Director Committee Member ** liaisons to Quality Mgt. Council ***Also Committee chairs Italics=staff updated June 2026 What are the roles and responsibilities of Board members? an excerpt from the Board Manual, Policy B1-100, Role of Committees and Directors Board Committees provide a forum for broad discussion of issues in order to develop recommendations for board action. The Board is the final decision-making body. Standing Committees of the Board are: • Finance/Personnel Committee [which serves as the Audit Committee] • Professional Advisory Committee • Governance Committee • Long Range Planning Committee • Executive Committee Directors: As stewards of Lansdowne Children’s Centre, Directors are responsible to perform the duties of the Board stipulated by Centre bylaws. Selected to bring individual expertise and a collective skills mix established by the Nominating Committee, Directors have a primary responsibility for the best interests of Lansdowne, representing the children and youth and their families. A Director’s ethical obligation is to support the Mission, Vision and Values in pursuing the strategic direction of the Centre. In addition to personally signing a Code of Ethics and consenting to background checks, Directors collectively ensure adherence to legal standards stipulated by the Corporations Act, and to ethical norms by establishing policies and adherence to Centre by-laws and Letters Patent. What are the guidelines for Board member duties and responsibilities? an excerpt from the Board Manual, Policy B3-20, Board Code of Ethics Recognizing its legal and ethical responsibility for the direction and operations of Lansdowne Children’s Centre, the Board of Directors will keep the following uppermost in all its decision making: a) the health and well being of children and their families; b) the delivery of high-quality services; and c) the welfare of staff. 1.0 Ethical Duties and Obligations 1.1 Directors will exercise reasonable care (care that an ordinarily prudent person would exercise in a like position and under similar circumstances) when making decisions as stewards of Lansdowne Children’s Centre. 1.2 Directors will be faithful to Lansdowne’s mission and will not act in a way that is inconsistent with the agency’s central goals. 1.3 Directors will protect the confidentiality of all information acquired in their role as a Board member. 1.4 Directors will avoid conflict of interest (a conflict of interest arises when a director has a personal interest in the result of a decision made by the Board of Directors). Directors will consider the interests of Lansdowne first, and will not use information obtained as a director for personal gain. Directors with a financial conflict of interest will not participate in discussions or vote on matters that affect decisions made by the Board of Directors. 1.5 A Director with a conflict of interest will be responsible for declaring such conflict. 1.6 Directors will present consolidated support for decisions made by the Board of Directors, so as to demonstrate the integrity of the Board. 2.0 Primary Organizational Responsibilities 2.1 The Board of Directors will be responsible for the creation of the mission and purpose of Lansdowne Children’s Centre and review them periodically for accuracy and validity. Each Director will understand the mission and support it. 2.2 The Board of Directors selects and supports the Executive Director through regular performance reviews. The Board of Directors will ensure that the Executive Director has the moral and professional support needed to further the goals of Lansdowne Children’s Centre. 2.3 As stewards of Lansdowne Children’s Centre, the Board of Directors will actively participate with staff in an overall planning process to assist in implementing the agency’s goals. 2.4 One of the Board of Directors foremost responsibilities is to ensure adequate resources for Lansdowne Children’s Centre to fulfill its mission. 2.5 The Board of Directors review and approve Lansdowne’s annual budgets and ensure that proper financial controls are in place. 2.6 The Board of Directors will ensure that programs are consistent with Lansdowne’s mission and monitor their effectiveness. 2.7 As the primary link to the community, the Board of Directors must clearly articulate Lansdowne’s mission, accomplishments and goals to the public, and garner support from relevant members of the community. 2.8 The Board of Directors is ultimately responsible for ensuring adherence to legal standards and ethical norms. The Board of Directors will establish pertinent policies and adhere to the provisions of Lansdowne’s Bylaws and Letters Patent. 2.9 The Board of Directors will articulate and make known its needs in terms of its members’ experience and skill to ensure a balanced Board composition. The Board of Directors will help orient new Directors to their responsibilities and to Lansdowne’s history, needs and challenges. The Board of Directors will evaluate its performance and identify and act on areas of improvement needed to fulfill its responsibilities. Who holds Board members accountable? How is their performance evaluated? an excerpt from the Board Manual, Policy B3-40, Board Evaluation In order to monitor the effectiveness of the collective operations of the Board of Directors, a Board Evaluation will be completed annually. The Board Evaluation will be comprised of the following to also evaluate performance of individual board members and of the President: 1. All members of the Board of Directors will complete the Board Effectiveness Evaluation Survey in June of each year except when accreditation is completed in that year. 2. To cultivate a sense of group and individual responsibility for effective Board functioning, the Board will support assessment of Directors’ “fiduciary duty”, namely the Director’s active concerted effort beyond meeting attendance, to be knowledgeable and prepared to provide informed advice and make informed decisions. Individual performance will be assessed by provision of attendance reports and self-monitoring tools to compare activity and discipline to policies in the Board Manual. All Directors except the President will also annually conduct self-assessment by using the Individual Board Member Self-Evaluation Form and offer feedback on colleagues by completing the Self-Evaluation Form for each of their colleagues, as submitted to the President; the President will consolidate results and share them with each Director to support identification of actions to enhance their work 3. President Performance is assessed by the President completing a Self-Assessment annually as well as each Board member completing a President Assessment to be submitted to the Vice-President. The 1st Vice-President consolidates the President Assessments and shares results with the President to support the President to identify actions to enhance their work. 4. A survey of each Board member’s linkages in the community: all Board members will be asked to outline other volunteer or service clubs that they are members of. The above information is presented at the October Meeting of the Board of Directors. This information provides a basis for developing Board development goals for the upcoming planning year. Within the accreditation cycle, governance functioning self-assessment tools will be completed by each member of the Board. How does the Board evaluate the performance of the Executive Director? an excerpt from the Board Manual, Policy B4-60, Executive Director: Performance Appraisal and Salary Review The Chair and two other members of the Board shall conduct in the first year of the Executive Director’s employment a performance appraisal at six (6) months and at twelve (12) months. Thereafter, performance appraisals will be conducted on or about the anniversary of the Executive Director’s commencement date, in accordance with the Centre’s policies for performance appraisals. How does a Board member get started? Each Board member upon acceptance of their position will complete a Onboarding Process. This process includes an Orientation Manual, that includes materials to help a new Board member get more familiar with items including Lansdowne operations, policies, procedures, history and strategic planning. New Board member onboarding also includes instruction on how to gain access to shared board resources using a private website portal. Where can I view the Lansdowne Strategic Plan? The four strategies of the Lansdowne Children's Centre multi-year Strategic Plan are: Culture of Excellence Strengthen workplace culture so it attracts and retains the very best and right fit employees and volunteers State of Art Environment Having the best possible space to provide our changing services in all our locations as well as the other resources needed to support our work Innovation to Enhance Service Engage needed tools and solutions to improve quality, safety and efficiencies. Tell Our Story Clarify, magnify and celebrate our story for greater understanding of what Lansdowne does and its significance Download our 2023 Staregic Plan overview PDF for more information, as shared at our June 2023 Annual General Meeting Where can I view the Lansdowne Communications Plan? The most recent Communications Plan for Lansdowne Children's Centre includes Strategies and desired Outcomes targeting four audiences: Clients and Families Employees Media Stakeholders View the full PDF document here. Join the Lansdowne Board Seats on the Lansdowne Children’s Centre board are currently filled, but we are always excited to connect with enthusiastic community members with diverse skills, backgrounds and perspectives interested in participating on our Board of Directors. Those with experience in the areas of governance and fee-for-service programming are especially invited to inquire. Board Member Application Form For more information please contact us by email at info@lansdownecc.com

Caregiver-Mediated Early Years programs are no-cost to the family, part of the government funded Foundational Family Services. These play-based and child-led programs for young children, ages 12 months to 48 months, aim to build caregivers’ capacity to support their child’s skill development by teaching strategies that may help their young children learn new skills and meet individual goals. Welcome to Autism Services at Lansdowne Children's Centre in Brantford Foundational Family Services Caregiver-Mediated Early Years Program What is the Caregiver-Mediated Early Years Program? Autism Services Caregiver-Mediated Early Years programs are no-cost to the family, part of the government funded Foundational Family Services. These play-based and child-led programs for young children, ages 12 months to 48 months, aim to build caregivers’ capacity to support their child’s skill development by teaching strategies that may help their young children learn new skills and meet individual goals. Who is eligible? Your child must be a registered member of the Ontario Autism Program (OAP). Eligible families will receive an invitation from the Ministry via email and/or post mail. Only families with invitations are able to sign up for the program. Looking for help with your registration? CLICK HERE for our 4-Step plan. If you have received an invitation you can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com to plan your service. What can I expect? Autism Services at Lansdowne Children's Centre offers two service option models: Social ABCs and Pivotal Response Training (PRT). Checkout upcoming Workshops, online and in-person Event Calendar Social ABCs This is an early intervention program in which parents learn a set of strategies for helping their Autism Spectrum Disorder (ASD) diagnosed toddler communicate and interact socially, using play-based activities and daily routines that their child finds most motivating. Pivotal Response Training (PRT) A variation of Applied Behavioral Analysis (ABA) type therapy, Pivotal Response Training focuses on more comprehensive “pivotal” areas, such as increasing a child's motivation to learn, initiate communication, and monitor their own behaviors. Early Social Interaction/ Social Communication Emotional Regulation and Transactional Supports (ESI/SCERTS) The ESI/SCERTS model is a research-based educational approach and multidisciplinary framework that directly addresses the core challenges faced by children and persons with Autism Spectrum Disorder (ASD) and related disabilities, and their families. ESI/SCERTS focuses on building competence in: Social Communication Emotional Regulation Transactional Support These are the highest priorities that must be addressed in any program For more information about the ESI/SCERTS program please CLICK HERE to visit the website of the Ontario Ministry of Children, Community and Social Services (MCCSS). For further information you can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com to share your questions, compliments or concerns.

Brantford/Brant County - Haldimand/Norfolk County - Mississaugas of the Credit First Nation - Six Nations of the Grand River OCCUPATIONAL THERAPY All Services Index OCCUPATIONAL THERAPY School-Based Occupational Therapy (SBRS-OT) School Based Rehabilitation Services [SBRS] include Occupational Therapy [OT], Physiotherapy [PT] and Speech Therapy [ST] for speech needs and is provided to school-aged children in their publicly-funded schools. Eligibility Start Referral Children attending publicly funded schools who meet eligibility criteria can receive OT and PT from school entry. SBRS speech therapy can be initiated in senior kindergarten (SK) for children with articulation, fluency or voice concerns. SBRS referrals can be initiated by Lansdowne Children’s Centre community-based therapists or schools with consent from parents/guardians. Goals, Skills and Keywords Expectations Once a referral is received, your child may be placed on a waitlist. You will be contacted by an intake coordinator when your turn comes, for an update of your child’s information. The SBRS therapist will then contact you to explain the assessment process, obtain your consent and let you know the date of assessment, which will take place at school. Once assessment has been completed you will be contacted to review the findings, develop goals and determine the plan of intervention following our care pathways. You are welcome to attend assessment and intervention sessions at your child’s school. You Belong Here. Are you passionate about working with infants, children and youth to help realize their potential? Are you seeking a career in pediatrics? Join our team at Lansdowne Children's Centre for child development. Careers

Welcome to Lansdowne Children's Centre. Client families have free access to resources from our lending library and online catalogue. Start Here Guide: Accessing Lansdowne Resources, Lending Library Borrow toys, videos, books and equipment from Lansdowne's Lending Library, Learning Resource Centre Return Next Lending Library The Lansdowne Children's Centre Resource Centre has been established to serve the needs of children, parents, caregivers and staff of Lansdowne Children’s Centre. The resource centre is located off the main entrance lobby of Lansdowne Children’s Centre at 39 Mount Pleasant Street in Brantford. Any client family wishing to borrow items from the Resource Centre will fill out a registration form and will receive a borrower's card with an ID number. No cost. This borrower's card must be used to sign out materials. Items available to be borrowed include toys, games, videos and books. Equipment available for borrowing including wheelchairs, walkers, standing frames and box chairs, can be signed out under the guidance of a therapist. To learn more about the lending library please speak with Reception at Lansdowne Children’s Centre in Brantford. Online Resources The Lansdowne Children’s Centre website offers a growing mix of video and printable resources that can be searched and filtered based on your unique interests and needs. Lansdowne shares original video creations as well as materials developed by other agencies, medical professionals and community partners. These resources are intended to support a child’s development progress and empower a family/caregiver with understanding and strategies. Discover available resources when you visit www.lansdownecentre.ca/resources Caregiver Corner, Family Engagement The Caregiver Corner bulletin board at each Lansdowne Children’s Centre site provides awareness to upcoming social and education events hosted by Lansdowne Family Engagement Services. These no-cost events provide Lansdowne client families with opportunity to connect with their peers and enjoy free childcare while the adults participate in leisure and/or recreation activity. Discover upcoming events, learn more about Family Engagement and the Family Advisory Council, www.lansdownecentre.ca/familyengagement Family Facebook Group, Private Group Caregiver Corner hosts an online chat group exclusive to client families. This private Facebook group provides opportunity to connect with other families and share stories and/or questions in a safe and supportive environment. www.facebook.com/groups/2779362225485235 or search for"Caregiver Corner" Return Next

Streaming video of past webinars and workshops about child development, behaviour, Ontario Autism Program (OAP), ABA therapy and other supports for parents and caregivers of children and youth with Autism Spectrum Disorder (ASD) diagnosis. Welcome to the Autism Brant Webinar Gallery How to find the video you are looking for? Our Autism Services video library continues to grow, as Lansdowne team members add recommended resources providing education and strategies for a variety of child development needs and navigation of an Autism spectrum diagnosis. Scroll through the videos, or use the filter menu to select a topic of interest and shorten the list to only those videos tagged with that reference. Welcome to Autism Services at Lansdowne Children's Centre in Brantford All About Online Learning #Learning #Skills #Reinforcement Watch (12mins) Is your child with an Autism Specturm Diagnosis (ASD) ready to try online learning? This presentation talks about setting up an environment, visual supports and use of reinforcement to increase online learning success within your home. Anxiety & ASD - Autism Spectrum Disorder #Anxiety #ASD #Emotions Watch (61mins) Dr. Ben Klein, Developmental Paediatrician is joined by Lorraine DeJong, Social Worker, and Susan Battin, BCBA, Autism Services, to talk about Anxiety and Autism. How does Anxiety look different with ASD? What makes it worse? And what can help make it better. Boundaries and Personal Space #Anxiety #Behaviour #Social Watch (10 mins) In this virtual workshop you will learn about Tips and Strategies for teaching personal space to children, and why this is important; as well as resources available to help you. Load More Filter Videos by Topic of Interest What are you looking for? Reset 1 2 3 4 5 1 ... 1 2 3 4 5 6 7 8 9 10 ... 10 Are you looking for someone to talk to? You can reach our Family Support Worker by phone at 519-753-3153 ext. 268, or by email at autism@lansdownecc.com